Operational excellence improvement goes well beyond cutting costs. It’s about achieving greater flexibility, agility, and higher levels of responsiveness to increase competitive advantage and fuel growth. And we help by driving process improvements from the ground up, enabling the business to grow its bottom line 2x faster than its top.
In a challenging global marketplace, your operations team is constantly under pressure to operate safely, deliver faster, cut costs, increase capacity, and improve quality. Maybe you’re looking to drive value overall, or you’re dealing with a specific and pressing operational challenge, or perhaps you need to bring consistency to operations in multiple global facilities, or you need to get recent acquisitions in line with the rest of the organization. Whatever the case, you’re actively seeking operational excellence solutions that will standardize processes, help you achieve the lowest possible cost-to-serve, and enable meeting your productivity improvement goals.
Our Operational Excellence practice enables organizations to address these challenges by architecting and delivering world-class business capabilities while acting as a key pillar in any successful business transformation.
Operational excellence can be a game-changer when it comes to solving many of the competitive challenges that companies face today. Companies that effectively leverage operational excellence to address opportunities and threats have an advantage in the marketplace — and uniquely position themselves to deliver unmatched value to internal and external customers.
Operational excellence has a significant impact on company performance; a key is understanding what you’re trying to achieve. Here are the six primary value drivers for operational excellence:
Optimize the use of assets and resources augmentend by revenue growth to deliver strong financial results and competitive advantage.
Adapt rapidly to market opportunities and treats in a cost-effective and productive manner (for example, processes enabled via felxiable technology).
Exceed internal and external customer expections around quality. Customer service and responsiveness while minimizing defects.
Deliver predictable, repeatable and consistent operational performance.
Enhance visibility of processes and performance through metrics, SLAs, and esclation that allows future issues to be anticipated and corrected proactively
Expand and grow operations efficiently without adding resources, headcount or cost.